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Email tracking with ip location#24

Show location that a tracked email was opened based on ip address

4 months ago
2
M

And it will be interesting to know exactly who has opened an e-mail send if there’s many recipients for it

4 months ago
1
M

I am not sure this is a priority. All I need to know that the email was read. I don’t want no extra NSA features.

4 months ago
3

I am confused. Was it not already possible to see which recipients opened the e-mail, in case there were multiple recipients? Or was that feature paired down in the last year of me not using it?

4 months ago
M

unfortunatly not. only the numbers of times but not who opened it and how many times he did it

4 months ago

I don’t need the location, but I agree with Mathieu that knowing which recipients opened the email, how often, and when would be really useful. It really helps with following up people. Professionally, I find the read receipts one of the most useful parts of Newton, but improving them would only increase that usefulness.

4 months ago
2

Please ensure that any feature enhancements to email tracking features are delivered under a feature toggle so users can opt-in or opt-out. I love Newton app, but a key part of that is to be able to turn off “read receipts”.

I’d argue that the feature should be renamed to email tracking, as these are not RFC compliant read receipts, instead it is in the insertion of a tracking pixel. Under new privacy laws, such as the GDPR, an individual has a right to know who is tracking emails they receive - the current implementation is delivered secretively, which is in violation. Further enhancement of this to include geo-location data, would be problematic.

4 months ago
4

Newton use to have a feature where it told you who opened it, when they opend it, and what device they opened it from. That’s good eniough, but obviously an IP address would be great

4 months ago
2
R

IP tracking is not really reliable as many people use VPNs amd other measures to spoof true IP. There really is no valid reason to ask for IP tracking.

4 months ago
1
Changed the status to
In Progress
4 months ago
1

@Maitrikvk does this mean the feature will include IP address as well? 😮

4 months ago

No just the location.

4 months ago
1

Since location is derived from the IP address it should be ok.

4 months ago
M

Thanks for all of these informations.
Have you worked on the possibility of knowing who (when there are multiple recipients) opened an email ?
I mean when offices of many recipients are in the same location, it will be difficult to get the confirmation of reading is only based on the location.

4 months ago

@Maitrikvk Thanks. Appreciate the fact that IP address itself won’t be reported.

4 months ago