2FA no work!#778

I can not log in to Newton, because at the 2FA stage, I just do not receive any texts to my phone.
La gente del soporte es un DESASTRE!!!! No contestan los email.

Hi Willowdo, same situation here. Neither SMS nor call methods work. Vine acá porque no me contestan correos — esto es muy diferente a la anterior administración.

What worries me is that I have my credit card associated with the account.

Same here. I even tweeted the CEO of the company about it and nothing.

@Willowdo: Justin Mitchell (@jmitch) replied to my tweet a few minutes ago with the following: “Please DM your details and the country you’re in. We had some abuse of the 2fa service that racked up a bill and disabled some countries as a stop gap.” I suggest you do the same.

@Yaqui Gracias, This was what he replied “Ok sending this to the team to fix. Apologies for the issue”