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The End of working service!#833

So, it was great service, but everything comes to the end.

Newton could officially tell everyone about stop working(

Bye, bye!

10 months ago
1

Wait they close shop??

10 months ago
D

Not officially, but many users (myself included) are finding that emails are not being sent, received, or synced. And support is non-responsive.

10 months ago
1

Hey everyone, one of the owners here. We are not closed, we are having some server issues on the AWS side. One issue is resolved and we are working on the final issue. Super sorry for the inconvenience. Should be back up soon.

10 months ago
3
K

Is this a recent post?

10 months ago
D

Please keep us posted what’s going on. I just purchased a license and am very disappointed that I can’t even test the app!

10 months ago
1

Hello, I am a long time Newtown subscriber (when it was first called CloudMagic initially). I am having lots of problems with my gmail and yahoo accounts. Specifically, I am not receiving the emails when they are actually received. And then draft emails I send out (using Newton) are never actually sent. Sometimes it takes days later, if I am lucky. Is this going to be resolved soon? I cannot live like this.

9 months ago
1
F

Hey Newton team - I am not sure what is going on there but the app is starting to become useless for me. I have been with Newton through the last 7 years and for the last 2 weeks, I have to re-auth every single one of my email addresses everyday (sometimes multiple times a day) for the app to receive any emails. This has caused me to miss very important work meetings. Do you have any idea when this will be fixed? I am willing to do this till the end of this week and then I am going to have to find another email app. I have sent in support tickets 2 times with no response.

9 months ago
1

Justin is keep on lying back and forth. Just make the whole think open source and stop this whole BS man,

9 months ago

No lying here. We have no money, make no money on this app, and only lose money. This is a passion project for me. I’m self funding it. Your fees go straight to the servers and we don’t make a dime off Newton. It’s an incredibly small team of part time folks working on it, as again, we have no money to pay for a team.

9 months ago

Then ask for 100 usd / year. I think everyone would be happy to pay that for a working app. Now we pay 50 for a non working one.

9 months ago
1

I’d love to charge more. You think folks that are threatening to sue me over $4/month are gonna like that to be $8/month? I think 50% of my Twitter DMs last year was folks asking for a discount. I would gladly pay even $20 a month for Newton but I’m very certain I’m in the minority.

9 months ago

No way I would pay 100usd with all that hand of errors and lack of support

9 months ago

Maybe you can do a poll of how much peple are willig to pay? Myself included there will be a plenty of founders and entrepreneurs that are willing to pay $100 month. If you get 100 of such people (you already got 2 in this section of the forum) that’s $10k month. This should cover servers and some part time devops. A thousand paying users will give a full fledged startup :)

9 months ago
1

@Justin Mitchell DM me if you need any help or support. I’ve been using lots and lots of emails clients in the past 10+ years and up untill now Newton is the best.

9 months ago
1

When the original developers @rohit nadhani and @umesh Gopinath gave up on the app they had 40000 users @ $50 . That wasn’t good enough to sustain the app.

9 months ago