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Server Issues (Owner Here)#835

Hey everyone, apologies for the lag in reply here. The issue was very sporadic and did not effect everyone until this weekend. We are having some issues with our servers on Amazon and are in the process of fixing it. I expect it should be fixed in the next day or so. I know this is super frustrating for everyone, I use the app myself ever day. We did not close down or anything of the sort, there is simply a configuration problem server side that is very complex and is taking longer to fix than expected. Appreciate your patience and again, very sorry for the downtime

10 months ago
6

This is still an ongoing issue with Newton app, is there an ETA to get it resolved, has it been resolved?

10 months ago
1
D

What’s up, just purchased my license and nothing’s working? Newton used to be really good. Please let me know what’s going on and if you can’t deliver, please issue a refund asap!

10 months ago

Yes the servers are having issues fetching mail. We are working on a fix

10 months ago
4
D

Is this still happening to everyone ? I see no dates on this thread. I am having this problem the past few days . 8.27.2023

10 months ago
1
D

Yep, still not working as it should. Aug. 28, 2023, 8.30 pm PT

10 months ago
1

Yeah annoying there’s no dates here. We are working on the issue this week. Trust me it’s just as disruptive to my own workflow as it is yours. I use Newton daily and this is annoying the shit out of me as a user myself

10 months ago
7

@Justin Mitchell thanks for the update. Hopefully it isn’t too awkward to fix.

10 months ago
1

I have officially thrown in the flag and moved on to spark completely. The last nail in the coffin was Microsoft quarantining and marking them “Phish” for all my emails that were being sent out from Newton. It was good while it lasted.

3 months ago
1
J

Gmail still doesn’t work!
And no news from Justin Mitchell

3 months ago
J

After Gmail it is now office365 that no longer synchronizes …..

2 months ago
J

I don’t know you but I newton doesn’t work at all anymore whether it’s GMAIL or office365

2 months ago

Just so you guys are aware…. Pretty sure Justin has moved on from Newton as well.

2 months ago
J

Indeed newton mail is over

2 months ago
J

Newton Is therefore over …..

@Justin Mitchell Please confirm in order to close the subject

2 months ago
J

Is Newton repaired?

24 days ago