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I paid for my subsciption but the feature is still not yet delivered to my account. Email support sent but no reply yet#838

S

Both my windows version and ios version still prompted me that the subscription is not yet active.

Could you kindly check? Attached is the receipt of my transaction and the current status within the Windows Store app

9 months ago
2
J

The service has been down for a month and a half!

9 months ago
1

I am having a similar issue. I have decided to dispute their charges with my credit card company since they are obvioulsy promoting fraud.

3 months ago