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I am not able to cancel subscription#874

T

This is criminal. The cancel subscription page doesn’t work and you don’t respond via email. Fix your platform and do the right thing, allow people to make the choice. You now owe me the subscription money you’ve taken without my permission because you didn’t reply and your website is broken.

Sort it out Newton/Cloud Magic. You’re failing to be ethical and follow basic principles.

4 months ago

The same here, I’m trying to cancel my subscrition during the last months and it´s not being to possible. No email answers, website with risk of malware….Is not ethical as you say.

4 months ago

Been charged $100 on multiple cards the past few days. Sent emails to cancel for months. I need help!!!!!! What can I do?

4 months ago
T

Wow - I emailed them daily with 1 line - “still waiting for a refund, this is criminal” for around 2 weeks and they eventually got back to me and refunded (hello@newtonhq.com).

Unbelievable

4 months ago

Me too. Newton Mail/CloudMagic sucks. Very dishonest…

4 months ago

Same here I’ll have to start legal proceedings.

2 months ago

No need for legal proceedings. found the only solution that worked - contact https://twitter.com/jmitch he sorted it quickly for me

2 months ago
1

Yes its ok after 5 emails, one post here, 3 pm on X and 3 comments on X :D

2 months ago